A well-dressed staff member enters, carrying a laptop, arranging payment, suggesting amenities and answering any questions. Upon entrance at check-in, guests notice the teller booth but no front desk. Hospitality starts at The Vault with simply being aware of a customer’s needs, says Jen. The bank’s old safety deposit boxes are on display in the lobby. The teller booth in the hotel lobby was built from wainscoting discovered behind a wall. She says it became something of a treasure hunt. There’s no question that guests feel secure inside “The Vault.” Jen wanted it to be more than a boutique hotel, using historic finds in the building to give each room a different look. The views from the third floor are amazing.Ĭustomers often comment how they love the beds and the eclectic furniture that sets The Vault apart from other hotels. She describes it as an “Ocean’s Eleven” gambling experience, using a black-and-white pallet on the walls, drapes and upholstery. It features the theme of “Found Money,” which is a more mysterious feel. Jen admits her favorite floor is the third.
A relaxing palette is part of the plan for The Vault.
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